Tommy Ng is an entrepreneur and seasoned HR practitioner, a well-respected coach, trusted mentor and influential advisor. For over thirty years Tommy has helped everyone from employees to CEOs, with deep HR experience that spans sectors, both public and private, including global finance, property development and management, public transport, worldwide hospitality and education, and airlines.

Success is in your hands when you can see options clearly and connect the dots. Take charge of your career by making positive changes and breaking frontiers.

– Tommy Ng, Chief Guru

As founder and Chief Guru of HR Guru Private Limited, Tommy champions HR excellence, helping HR leaders and professionals enhance and advance their careers and helping companies manage and leverage their people effectively.

Before founding HRguru, Tommy served Tiger Airways, initially as Human Resources Director and then as Advisor to Tigerair’s Integration Project Office. At Tiger Airways, he was a key member of the leadership team which led the restructuring and turning around of the low cost carrier, and the subsequent transition and integration into the Singapore Airline Group. Prior to that, Tommy was General Manager of Group HR for GuocoLand Limited, Senior Vice President of Corporate Services at SMRT Corporation, Senior Vice President for Human Resources at Fairmont Raffles Hotels International and Executive Director of Raffles Knowledge.

Tommy is an honoree of the prestigious MHC Asia Group Award for Outstanding Contribution to HR from HRM Asia, the highest accolade for HR professionals in Singapore, recognizing him as a stalwart of the HR community.

Under Tommy’s HR leadership, SMRT received a number of awards including Best HR Team Award from HRM Asia for two consecutive years, and a variety of accolades from the Singapore Human Resources Institute (SHRI). During his tenure at Raffles International, the company secured a spot within the Top 10 on Aon Hewitt’s Best Employers – Singapore list for seven years running and was named one of three Best Employers in Asia in 2007 from Hewitt Associates.

Tommy’s influence has helped shape the HR landscape in Singapore, serving and chairing a number of HR policy councils and sharing fresh perspectives as a speaker at HR symposia.

He is a Fellow of the Singapore Human Resources Institute (SHRI) since 2009.

Look out for our Chief Guru’s upcoming personal website: tommyng.sg

Curriculum Vitae

Year Award / Achievement
 2013
  •  HR Leadership Award from the Employer Branding Institute
2010
  • MHC Asia Group Award for Outstanding Contribution to HR from HRM Asia
  • E-Human Resource Management Award, Learning & Human Capital Development Award and Corporate Social Responsibility Award from the Singapore Human Resources Institute (SHRI) (for SMRT)
  • NTUC May Day CBF (Cheaper, Better, Faster) Model Partnership Award from the National Trade Union Congress (NTUC) (for SMRT)
  • Co-chaired SMRT and National Transport Workers’ Union (NTWU) collaboration for Singapore Workforce Skills Qualifications on Industrial Relations with Ong Teng Cheong Labour Leadership Institute (OTC)
2009
  • Best HR Team, Best HR Manager and Best Leadership Development Awards from HRM Asia
  • Launched SMRT Institute, an accredited education institute for the public transport industry, in collaboration with WDA, the Singapore Institute of Technical Education (ITE) and the Land Transport Authority (LTA)
2008
  • Best Business Continuity Practices Award from HRM Asia (for SMRT)
2007
  • Medal of Commendation from the National Trade Union Congress (NTUC)
  • Ranked one of the Best Employers in Asia by Hewitt Associates (for Raffles International)
2006
  • Strategic HR Award, Learning & Human Capital Development Award, Employee Relations and People Management Award, Performance Management Award and E-Human Resource Management Award from the Singapore Human Resources Institute (SHRI) (for Raffles International)
2002
  • Intelligent20 Award from Intelligent Enterprise Asia (for Raffles International)
2001
  • Ranked Top 10 Best Employers in Singapore four consecutive times by Hewitt Associates (for Raffles International)
1999
  • Singapore Quality Class (SQC) certification and People Developer (PD) certification in all Singapore hotels and subsidiary companies (for Raffles International)
1996
  • Singapore Quality Class (SQC) certification, Singapore Productivity and Standards Board (PSB) (for Raffles Hotel)
1995
  • National Training Award, Singapore Productivity and Standards Board (PSB) (for Raffles Hotel)

Contributions to influential institutions in Singapore

Year Appointment
2011
  • SHRI Mentorship Scheme (Pioneer Mentor), Singapore Human Resources Institute (SHRI)
2010
  • 2nd Human Resource Manpower Skills & Training Council (MSTC), Workforce Development Agency (WDA)
  • 2nd Manpower, Skills and Training Council (MSTC), HR Management Workgroup (Deputy Chairman, three years), Workforce Development Agency (WDA)
  • Policy Study Workgroup on Integration Issues, REACH Feedback Unit, Ministry of Community Development, Youth & Sports (MCYS)
2009
  • Transport and Logistics Workgroup (Chairman, two years), Workplace Health Promotion Program, Singapore National Employers Federation (SNEF)
2008
  • Enabling Employers Network (two years), Ministry of Community Development, Youth & Sports (MCYS)
  • Ministry of Manpower (MOM) Human Resources “A” List Team
2006
  • Industrial Arbitration Court (IAC) Employer Panel, Ministry of Manpower (MOM)
2004
  • Hotel Sectoral Workgroup for the Tripartite Committee on Employability of Older Workers (Chairman), Ministry of Manpower (MOM)
2003
  • Wage Restructuring Workgroup for the Hotel Industry (Chairman), Ministry of Manpower (MOM)
  • Incentivizing the Worker in the Hotel Service Transformation Taskforce (Chairman), Ministry of Manpower (MOM)
2001
  • Industrial Relations Panel, Singapore National Employers Federation (SNEF)
  • Hotel & Entertainment Group, Singapore National Employers Federation (SNEF) (Chair, seven years)

Talks and panel appearances, timely and on-point

Year Appointment
2014
  • Talent Asia Congress 2014
    The Millennials: Help Them Grow or Watch Them Go
2013
  • HR Summit 2013
    Panel Discussion: Productivity Improvement – Doing more with less
2011
  • HR Summit 2011
    Special VIP Panel Discussion: From HR to the Top of the C-Suite
  • MOM Public Forum
    Panel Discussion: Optimising Human Capital Potential for Business Success

Quotes and opinions in the media

  • 06 Feb 2013
    “Asia’s biggest and most popular HR event of the year is back!” HRM Asia Magazine (http://www.hrmasia.com/content/asias-biggest-and-most-popular-hr-event-year-back)
  • 23 Jul 2012
    “Send stress on holiday”, HRM Asia Magazine (http://www.hrmasia.com/content/send-stress-holiday)
  • 2011
    Human Resource Management: Strategy and Practice, 7th ed. Nankervis, Alan, et al. Cengage Learning Australia. Case Study on Raffles International Limited
  • 14 Apr 2011
    “Up the ranks”, Human Resources Online
  • 21 Mar 2011
    “What’s stalling you?” HRM Asia Magazine
  • 04 Mar 2011
    “Emerging compensation trends”, HRM Asia Magazine
  • 04 Mar 2011
    “Towards 2018: What are you expecting?” HRM Asia Magazine
  • 17 Feb 2011
    “Hiring the best HR talent”, Human Resources Online
  • 09 Feb 2011
    “More data on immigration will aid integration”, The Straits Times
  • 12 Aug 2010
    “Where to now?” HRM Asia Magazine
  • 23 Jul 2010
    “SMRT reaps triple HR awards 2010”, Inet.com
  • 23 Jul 2010
    WDA: SMRT Signs Memorandum Of Understanding On Human Resources Workforce Skills Qualification (Industrial Relations)
  • 29 May 2010
    “SMRT honoured with May Day CBF Model Partnership Awards 2010 – Institutional Category”, Inet.com
  • 04 May 2010
    “Transitions and turnarounds”, HRM Asia Magazine
  • 08 Apr 2010
    “SMRT Union-Management Retreat 2010, CBF Productivity Initiative”, Inet.com
  • 05 Feb 2010
    “HR shines bright”, HRM Asia Magazine (http://hrmasia.com/content/hr-shines-bright)
  • 01 Feb 2009
    “Get served!” Human Resources Online
  • 26 Oct 2007
    “Raffles to bag awards in Singapore”, Travel Daily News (http://www.traveldailynews.asia/news/article/13730)
  • 08 May 2007
    “Raffles Hotels & Resorts lauded as one of the top three employers in Singapore”, Hospitalitynet.org (http://www.hospitalitynet.org/news/4031379.html)
  • 29 Apr 2007
    “May Day Awards given out to union leaders, employers and companies”, Channel News Asia
  • 08 Nov 2006
    “Raffles Hotels & Resorts, Cornell University & eCornell collaborate to develop Raffles Univirtual”, eHotelier (http://ehotelier.com/news/2006/11/08/raffles-hotels-resorts-cornell-university-ecornell-collaborate-to-develop-raffles-univirtual-2/)
  • 31 May 2006
    “The Singapore HR Awards 2006, Bringing Leading People and Practices to the Fore”, Human Capital Magazine
  • 29 Sep 2005
    “SPAcademy By Raffles International named Best Spa Academy again”, Freesun News Magazine (http://www.freesun.be/freesun_news/06_october_2005/spaasia.html)
  • 13 Jul 2005
    WDA: Launch of Job Re-Creation Programme for The Hotel Sector
  • 21 Jun 2004
    “Raffles Knowledge, the subsidiary training arm of Raffles International, offers eighteen-month hospitality management diploma programme in Ho Chi Minh City, Vietnam”, Hotel Online (https://www.hotel-online.com/archive/archive-10078#)
  • 13 Dec 2004
    “SPAcademy and Cornell University present first executive development programme in spa management”, Hospitalitynet.org (http://www.hospitalitynet.org/news/4021564.html)
  • 20 Apr 2004
    “Raffles teams up with EasyCall to offer diploma in hospitality management in China”, Asia Travel Tips
  • 02 Apr 2003
    “Raffles International in Hewitt’s Global HR Strategy Report”, 4Hoteliers (http://www.4hoteliers.com/news/story/403)
  • 22 Oct 2002
    MOM: Dr Ng Eng Hen Launches New Place-Train-Adjust Programme in the Hotel Industry with Support of 25 Leading Hotels
  • Dec 01/Jan 02
    ITE – Industry Partnership: Service Quality – The Raffles Way!

Selected written works

Year Appointment
2004
  • Report of the Hotel Workgroup, Report of the Tripartite Committee on Employability of Older Workers
2003
  • Tripartite Taskforce Report on Wage Restructuring, Report on Wage Restructuring