1-Day or 3-Day In-House Workshop on People Management Skills for Business & Operations Managers (popularly known as HR for non-HR Professionals)
Course Fees
1-day Workshop — $300 per pax
3-day Workshop — $800 per pax
*Both workshops are subject to a minimum class size of 10 participants
Workshop Objectives
To give participants an overview of what front-line and people managers need to know about human resource management concepts, tools and applications.
Methodology
Lecture, group discussions, and role plays
Who Should Attend
This Workshop will benefit managers and supervisors who have responsibilities in man-aging people. It is also appropriate for HR professionals whose experience have been in a single functional area or managers who want an introduction to human resource man-agement.
Outline
1-day Workshop
- Broad overview of the HR function and issues
- Become an Employer of Choice
- Developing a Singaporean Core
- Partnering HR to develop and manage your team to achieve your goals.
- Tripartitie Guidelines on Fair Employment Practices
- From on-boarding to off-boarding
- Maintain healthy employee and industrial relations
- What performance management is and isn’t
- Understanding the fundamentals of compensation management
- Building long term sustainability
- Question-and-Answer session
3-day Workshop
- Broad overview of the HR function and issues
- Fundamentals of human resource management
- Become an Employer of Choice
- Disruptions in HR
- Hiring for success
- Developing a Singaporean Core
- Partnering HR to develop and manage your team to achieve your goals.
- Guide on Employment Laws for Business & Operations Managers
- Tripartitie Guidelines on Fair Employment Practices
- From on-boarding to off-boarding
- Maintain healthy employee and industrial relations
- What performance management is and isn’t
- Understanding compensation management
- HR compliance and risks
- Building long term sustainability
- “Walk the Talk Forum” – conversation with a panel of senior HR professionals
At the end of the 1-day Workshop, there will be a Question-and-Answer session to provide participants an opportunity to raise issues and problems relating to your experience and practices. For the 3-day Workshop, participants will be able to engage a panel of senior HR practitioners during a “Walk the Talk Forum”, held at the end of the Workshop.
The Facilitator
Mr Chow Kwok Wah is a seasoned HR professional with over 40 years of experience, 22 years of which was spent in the transport and logistics industries.
He held positions at Neptune Orient Lines Ltd (NOL), where he rose to head the Crew Management Department; served as Regional Head for Federal Express Pacific Inc., with HR responsibilities for South Asia, Australia and the Middle East; was Vice President and Head of Corporate Human Resources for Comfort DelGro Ltd. during the company’s merger; led the manpower build-up for the SBS Transit North East MRT Line; and was HR Lead for Bus, Rail and Corporate Businesses at SMRT Corporation Ltd.
Kwok Wah’s vast experience also include other sectors like manufacturing, high technology and financial services, in companies such as Smith Corona Singapore, Honeywell SE Asia and Asia Pacific, including Honeywell’s wholly-owned entity in China, Honeywell (Tianjin) Ltd., and its joint venture with China Petrochemical, Sinopec Honeywell Ltd., and Asia Capital Reinsurance.
In recent years, Kwok Wah has consulted a number of companies and provided HR input for the tender of Tower Transit’s successful bid for the Bulim Bus contract which runs public bus services in the western sector of Singapore. Currently, he also supports the Singapore Human Resource Institute (SHRI) as an approved employment standards compliance’s auditor, specializing in employment practices and compliance. He has helped several companies to enhance their HR capabilities, including Jurong Port, Bounce Inc Singapore, Auric Pacific, Baking Industry Training College of Prima Ltd, among others.
Kwok Wah has been the Chairman of Shipping, Land Transport and Insurance Group in Singapore National Employers’ Federation and a member of its Industrial Relations panel. He is currently a member of Raffles Institution Board of Governors and a member of its Establishment (HR) Committee. He is also a Professional member of Singapore Human Resource Institute.
Kwok Wah holds a Bachelor of Science Degree from National University of Singapore and a Diploma in Training & Development Management awarded by the Singapore Institute of Management and the Institute of Training and Development (United Kingdom).
