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At the end of the workshop, participants will have a good understanding of the various provisions of the Employment Act and its applications in their day-to-day dealings at the workplace; and on how to handle employee grievances effectively, take disciplinary action with confidence and work collaboratively with Trade Union.

Workshop Objectives

  • To give participants an understanding of the various provisions of the Employment Act and its applications in your day-to-day dealings at the workplace.
  • To give participants an understanding of how to handle employee grievances effectively and take disciplinary action with confidence.

Who should attend?

Line-managers, supervisors, executives and HR practitioners and any person interested in gaining an understanding of the Singapore industrial relations system and practices.


Lecture, Discussion and Question-and-Answer sessions.

Course Outline

Historical background of Employment Act

  • Scope of the Act: who are covered
  • Why were managerial, executive and confidential staff not covered under the Employment Act in the past and how do the latest amendments alter their positions?

Salary and Other Statutory Payment

  • Calculation and formula
    • Authorized & Unauthorized Deduction

Terms and Conditions of Employment

  • Shift work, working hours & limits
  • Rest Day Work
  • Working on Public Holidays

Statutory Leave

  • Annual Leave
  • Sick Leave
  • Hospitalisation
  • Public Holidays
  • Denial of Leave for Disciplinary Reasons

Recent Changes to Employment Act

  • Key Employment Terms
  • Itemized Payslips
  • Record Keeping
  • Retirement and Re-employment (Amendment) Act

Handling Grievances and Staff Discipline

  • Grievance procedure and Grievance Handling
  • Progressive Discipline
  • Performance Improvement Plan
  • Hot Stove Rules
  • Enforcement of Discipline

Termination and Dismissal

  • Termination of Contract
  • Termination without Notice
  • Dismissal for Misconduct
  • Inquiry Procedures
  • Right of Employees to Appeal
  • Consequences of Wrongful Dismissal
  • Case-studies

At the end of the Workshop, there will be a Question-and-Answer session to provide participants an opportunity to raise issues and problems relating to your experience and practices.


Chow Kwok Wah, HR Guru
HRguru Pte Ltd

Kwok Wah is a seasoned HR professional with over 40 years of experience, 22 years of which was spent in the transport and logistics industries.

Quick Enquiry

Call Us: +65 6443 4328 or +65 9824 8821


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