Register Interest

1-DAY IN-HOUSE WORKSHOP

Introduction

At the end of the workshop, participants will have a good understanding on how to handle employee grievances effectively, take disciplinary action with confidence and work collaboratively with Trade Union.

Workshop Objectives

To give participants a good understanding on how to handle employee grievances effectively, take disciplinary action with confidence and work collaboratively with Trade Union.

Methodology

Lectures, discussion and sharing.

Course Outline

Grievance and Grievance-Handling

  • Understanding grievances and why employees raised them
  • Common grievances
  • Negative response to grievance
  • Consequences of mishandling grievances
  • Handling grievance effectively
  • Company’s grievance-handling procedure and what you need to do

Discipline and Disciplinary Action

  • What is discipline?
  • Why need to discipline?
  • How do you discipline a staff without fear or favour?
  • Progressive Discipline
  • Golden Rules in Discipline
  • Hot-Stove Rules
  • Common types of discipline
  • Company’s Code of Conduct & Discipline
  • What are the common kinds of disciplinary infractions?
  • How do you know the disciplinary action is fair?
  • How do you determine what level of progressive discipline is appropriate for the offence?

Termination of Service

  • Contract and contractual rights
  • Termination with notice
  • Payment in lieu of notice

Dismissal

  • Dismissal without notice
  • Holding an Inquiry
  • Right of staff to appeal for wrongly dismissal
  • Consequences of wrongful dismissal
  • Victimisation of union officials
  • Handling dismissal effectively
  • What must you do before resorting to dismissal?
  • How can you ensure the dismissal is justified and fair?

Developing Positive Working Relationship with your Trade Union

  • Dos and Don’ts
  • Handling different types of staff

At the end of the Workshop, there will be a Question-and-Answer session to provide participants an opportunity to raise issues and problems relating to your experience and practices.

Facilitator

Chow Kwok Wah, HR Guru
HRguru Pte Ltd

Kwok Wah is a seasoned HR professional with over 40 years of experience, 22 years of which was spent in the transport and logistics industries.

Quick Enquiry

Call Us: +65 6443 4328 or +65 9824 8821

Email: contactus@hrguru.com.sg

Register Interest

Please fill in the following form to register your interest and keep updated with the latest developments of the programme.

Select the workshop(s) that you will be attending
Please type in additional information, if any, like name and email addresses of additional participants.
reCAPTCHA is required.